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Accessibility · 9 min

Accessibility standards for web design

WCAG 2.1 Level AA is the practical standard for UK websites. It is a set of success criteria so people with disabilities can perceive, operate and understand your pages. It is also good design for everyone else.

What WCAG 2.1 AA requires in practice

  • Colour contrast that holds up in sunlight
  • Text that can be zoomed to 200% without clipping
  • Keyboard access to every control, with a visible focus state
  • Labels on inputs (placeholder is not a label)
  • Captions for video; alt text for meaningful images
  • No content that flashes dangerously
  • Status messages for screen readers when a form errors

We also treat 48×48px tap targets as non-negotiable on design work. WCAG’s older 44px guidance is the spirit; fat-finger London commuting is the reason.

Legal and commercial context

The Equality Act 2010 expects reasonable adjustments. Public sector sites have a specific accessibility regulations regime. Private SMEs still face reputational and legal risk if a site excludes customers. More immediately, inaccessible forms are lost revenue.

How it overlaps with SEO

Semantic headings, descriptive links, and transcripts help crawlers and AI systems as much as they help people. Clean HTML is easier to index. See design practices and our accessibility statement.

How we test

Keyboard-only pass, axe or Lighthouse accessibility audit, zoom, and a real form completion with a screen reader on at least one key journey. Perfect scores are a tool, not a certificate. Report issues — we want them — via contact.

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